Support - PC Alternatives

Remote Computer Support
We can offer remote computer support to any customers who: (1) their issue is not hardware or boot-up related and (2) has a good working Internet connection. Our customers use this service often because it saves them both time and money by not having to come to our office.

It's as easy as 1-2-3...Once you and our Technician are both ready to start a remote support session:

1- CLICK HERE TO INITIATE IMMEDIATE REMOTE SUPPORT
2- Call us at 757-689-2889 to get your session ID pin code
3- Enter the session ID pin code and click the join session button; then follow last few steps

Note: We offer this service at a flat rate of only $79 that is billed only after you are 100% satisfied. Other fees may apply if needed to resolve your issue; like adding security software, etc. If we cannot resolve remotely, customers may still need to bring their computer into our office.
Videos On Tips, News And Information

3 Tips For Finding A Computer Repair Company

What is Ransomware?

Has your emailed been hacked & what to do?
The Computer Doctor's Are Always Available!
Do you just have a quick technical or general question or issue about your laptop, desktop, tablet or phone?

If so, the "Computer Doctors" are available to try and answer your question by clicking on our Facebook page and posting it. Note: At times, if your question is too technical we may need to actually see your computer or device in order to better assess.
After Hours - Live Chat With Us!
Do you have a question or need help after our normal business hours? Our chat line is available Monday - Friday 6pm - 10pm and Saturday and Sundays 10am - 2pm. After those designated hours, you can still leave a message and someone will get back with you as soon as possible. Click on any blue "Live chat with us now" buttons on any of our pages in the bottom right corner ↓
6 FREE Benefits

* Free Written Estimates
* Free Check-In Assessments
* Free Initial Consultation
* Free Phone Support
* Free Email Support
* Free Live Chat Support
What is MOST important to you?

We want to know...what is the MOST important category when choosing a computer company to fix your computer? 1. Cost, 2. Fast Service 3. Quality. Please answer here .

Note: This feedback will help us better service our current and future customers.
Our Blog Site
Click to check out our Blog site
Tech Videos

Click here to watch this video to see if you HAD this problem until now...
On-Site Support - Commercial and Residential
We offer on-site support to our residential and commercial customers. This is the only time an advance appointment will be necessary. When you call our office, we can generally have one of our Technicians on-site in about 24 hours or less. The exact time will depend upon when you call and our current schedule. We only offer same day emergency On-site services to our commercial or contract customers.

Note: Another option for immediate same day service, is to use our Remote Computer Support. CLICK HERE to read more about this service. You can also click on our initiate remote support link below.
Technical Phone Support
We offer in-depth technical phone support that is normally charged* at a minimum of 15-minute increments. This is generally still much less than those other phone support service companies.

*Basic - quick questions will never be charged. For all new customers, your first 1-year of calls are all free.
Social Media, Tips and How To
Below are links to our Social Media, Tips and How To's:

Follow Us On Pinterest
- Pinterest - Is it time for a new computer?
  Pinterest - Useful shortcuts
- Social Media - Our Facebook page
  Social Media - Our Twitter page
  Social Media - Our LinkedIn page
  Social Media - Our Instagram page
- Tip - Getting Hacked is scary!
  Tip - How to protect yourself from Cybercrime
  Tip - Taskbar shortcuts
Tip - Brush up on tech acronyms
Tip - Control your desktop
Tip - Short cut keys
Tip - 11 ways to fix a slow computer. http://ow.ly/MMeDS
Tip - More "cost effective" to FIX vs. replace your computer. http://ow.ly/MqJlE

How To - Back up your Apple device to iCloud
How To - Create hack proof passwords
Links and Partners
Below, we have quick links to some of our partners such as Dell® and Driver Savers® along with other miscellaneous links.

Drive Savers® - Our primary data recovery partner
Gillware® - Our other secondary data recovery partner
Dell® - We are authorized resellers
Angies List® - Write a review

Join our mailing list - For free Tech Tips and more
Services Page

Note: In case you missed it, we already have a full services page link on the top bar of this and every other page. However, you can also just click here from this page for quicker access to our services page.
Sales Page

Note: In case you missed it, we already have a link to our full sales page on our home page, However, you can also just click here from this page for quicker access to our sales page.

Computer Repair & Support - PC Alternatives

Support - Click on links below